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Question 1 of 12
1. Question
What does a sales pipeline show?
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Question 2 of 12
2. Question
Which of these statements about the sales pipeline is true?
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Question 3 of 12
3. Question
Matching activity: What is the best way to respond to a potential customer at each stage of the buyer’s journey?
Sort elements
- Ask questions about the challenges a contact is facing.
- Create and send out industry reports.
- Offer a free trial.
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Awareness
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Consideration
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Decision
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Question 4 of 12
4. Question
Can you identify the following sales tools? Check your understanding by completing the following matching activity.
Sort elements
- Prospecting and Sales Intelligence
- CRM
- Email Management
- Analytics
- Document Management
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Helps find and qualify prospective customers and strategise contact
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Helps salespeople manage customer interactions
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Streamlines sales communications
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Provides insight on how effectively a sales team is working
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Organises paperwork involved with sales
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Question 5 of 12
5. Question
What does CRM stand for?
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Question 6 of 12
6. Question
At its most basic level of function, what does a CRM system do for a company?
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Question 7 of 12
7. Question
Relationships drive the sales process.
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Question 8 of 12
8. Question
There is one optimal sales method for every salesperson.
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Question 9 of 12
9. Question
Sales is about knowing and responding to a potential customer’s needs.
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Question 10 of 12
10. Question
Great salespeople sell solutions, not products.
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Question 11 of 12
11. Question
Knowing every product feature is more important than knowing customer benefits.
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Question 12 of 12
12. Question
Sales never interacts with other business departments.
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