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Whether you’re a seasoned salesperson or brand new to the field, you need to know the basics. These fundamentals lay the foundation for a successful sales career.

You’ll start this course with an overview of what sales is and how ethics impact the business-customer relationship. You’ll then review communication in sales, typical sales processes, and helpful tools that boost productivity. By the end of the course, you’ll have a solid understanding of the basics of sales.

Click on the first lesson in the grey-outline box to begin learning.

You should wash your hands for as long as it takes to sing the “Happy Birthday” song, that’s about 20 seconds.

And remember, wet your hands with clean running water (warm or cold) and use soap!

Maybe you answered that you can breathe into your hand and then smell the air.
This popular method of testing for bad breath doesn’t actually work very well.

A lot of people think that if you cup your hand over your mouth and nose and breathe into it you can tell if your breath smells bad.

But the air is released differently when you do that versus when you are face-to-face with someone, interacting with and talking to them.
A better way to lick the inside of your wrist. Wait 5-10 seconds for the saliva to dry.

Then smell the inside of your wrist where the saliva has dried.
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Hygiene is important in the workplace because it contributes to a healthy workforce. 

A healthy workforce is happier and more productive. 

A healthy workplace also means workers take less sick leave. 

Personal hygiene in the workplace makes for a more pleasant place for everyone to be in.

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Condoms are the most effective way to prevent HIV infection via sexual contact.

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Condoms are the most effective way to prevent HIV infection via sexual contact.

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There is currently no licensed HIV vaccine on the market, but multiple research projects are trying to find an effective vaccine and cure.

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There is currently no licensed HIV vaccine on the market, but multiple research projects are trying to find an effective vaccine and cure.

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HIV cannot survive outside of the body. It cannot be spread through the air, from touching, toilet seats, or shared cutlery.

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It's important to understand that HIV and AIDS are not the same thing.

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It's important to understand that HIV and AIDS are not the same thing.

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HIV cannot survive outside of the body. It cannot be spread through the air, from touching, toilet seats, or shared cutlery.

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All the listed options are ways to stay healthy with HIV.

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All the listed options are ways to stay healthy with HIV.

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No employee or applicant for employment may be required by their employer to undergo an HIV test.

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No employee or applicant for employment may be required by their employer to undergo an HIV test.