There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those skills are? Do you have them?
In this course, we’ll uncover four essential customer service skills and give you tons of tips, food for thought, and resources for developing these skills. Let’s get started!
Click on the link below inside the grey box to start learning.
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You should wash your hands for as long as it takes to sing the “Happy Birthday” song, that’s about 20 seconds.
And remember, wet your hands with clean running water (warm or cold) and use soap!
Hygiene is important in the workplace because it contributes to a healthy workforce.
A healthy workforce is happier and more productive.
A healthy workplace also means workers take less sick leave.
Personal hygiene in the workplace makes for a more pleasant place for everyone to be in.
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Condoms are the most effective way to prevent HIV infection via sexual contact.
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Condoms are the most effective way to prevent HIV infection via sexual contact.
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There is currently no licensed HIV vaccine on the market, but multiple research projects are trying to find an effective vaccine and cure.
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There is currently no licensed HIV vaccine on the market, but multiple research projects are trying to find an effective vaccine and cure.
You didn’t get that completely right.
HIV cannot survive outside of the body. It cannot be spread through the air, from touching, toilet seats, or shared cutlery.
You didn’t get that completely right.
It's important to understand that HIV and AIDS are not the same thing.
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It's important to understand that HIV and AIDS are not the same thing.
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HIV cannot survive outside of the body. It cannot be spread through the air, from touching, toilet seats, or shared cutlery.
You didn’t get that completely right.
All the listed options are ways to stay healthy with HIV.
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All the listed options are ways to stay healthy with HIV.
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No employee or applicant for employment may be required by their employer to undergo an HIV test.
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No employee or applicant for employment may be required by their employer to undergo an HIV test.
